![]() ![]() ![]() If the network is configured properly as shown in the next section then the phones should upgrade to the phone load stated in step 2. Scroll further down to Load Server and enter Ĥ.Save Changes. Scroll download to Phone Load Parameter and enter the phone load that is relative to your phone typeģ.Go to CUCM Administration → Device →Phone.If the phones are running an older version then follow the below steps: You can also press on Applications on the phone, and select Status > Product Information and check the full model number.You can check the label on the back of the phone to find your version (VID).7841 requires a V04 or later Hardware version to convert to MPP. ![]() 7821 & 7861 requires a V03 or later hardware to convert to MPP.Devices Support for Firmware Conversion.If you’re phones are not currently registered to a Call Manager, you need access to your DHCP server to setup a few parameters.Migration Methods: CUCM Registered Phones vs DHCP (Staging Phones).Make sure you have Webex Calling Licenses.Verify that you have access to the WebEx Control Hub.Make sure those phones are running the minimum firmware version required to convert them to the MPP firmware.Check WebEx Calling supported phone models and hardware revision to make sure that the phones will work in a WebEx Calling Deployment.There’s nothing worse than starting the task and then realizing halfway that those phones won’t work.īelow is a highlight of the actions needed: Whether you’re migrating from On Prem Call Manager to WebEx Calling, Spark to WebEx Calling or just have some old phones you want to add to your WebEx Calling Deployment you will need to convert your phones from their Enterprise Firmware to the cloud supported MPP firmware.įirst you need to go over the steps needed to convert the phones to MPP and make sure that you have all bases covered. ![]()
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